At Timberwood Homes (accessible via timberwoodhome.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Timberwood Homes and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Contact Information: If you contact us directly or fill out a form for a roofing or construction estimate, we may receive additional information about you such as your name, email address, phone number, physical address, and the contents of the message and/or attachments you may send us.
• Account Information: When you register for an account or client portal, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails or text messages regarding project updates or quotes.
• Find and prevent fraud.

Timberwood Homes follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Like any other website, Timberwood Homes uses "cookies." These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Timberwood Homes's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Timberwood Homes does not knowingly collect any Personal Identifiable Information from children under the age of 13.

If you opt in to receive SMS/MMS from us, we may send messages related to:

• Appointment scheduling/updates
• Estimates and project communications
• Customer support and service notifications
• (If separately opted in) promotional/marketing messages

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We may share information with service providers (“subcontractors”) who help us operate our business (e.g., customer support, communications platforms), but they may only use your information to provide services to us.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Opt-Out and Correction Procedures

You can at any time opt-out of getting potential e-mails and newsletters. We offer you the option to opt out of getting communications from us at the point where we ask for information concerning you. There are a variety of ways in which you can inform us whether or not you want to accept promotional communications from [Company Name]  When you initiate an account or place an order, you will have an opportunity to make your selections in this regard. You also will have an opportunity to change these selections by following the “unsubscribe” instructions contained in the promotional emails we send you. 

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

If you have any questions about this Privacy Policy, please contact us

5129561015

contacttimberwoodhomes@gmail.com